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ari_darmawan
nobu-web-v2
Commits
b641a92c
Commit
b641a92c
authored
Feb 10, 2023
by
ari_darmawan
Browse files
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Browse Files
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Plain Diff
fix logbook role terkai
parent
e155bad1
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Inline
Side-by-side
Showing
4 changed files
with
145 additions
and
57 deletions
+145
-57
logbook.component.ts
src/app/admin/logbook/logbook.component.ts
+5
-3
tabs-logbook.component.html
...pp/admin/logbook/tabs-logbook/tabs-logbook.component.html
+20
-3
tabs-logbook.component.ts
src/app/admin/logbook/tabs-logbook/tabs-logbook.component.ts
+117
-48
environment.ts
src/environments/environment.ts
+3
-3
No files found.
src/app/admin/logbook/logbook.component.ts
View file @
b641a92c
...
...
@@ -26,7 +26,8 @@ export class LogbookComponent implements OnInit {
user_id
:
null
,
start_date
:
null
,
end_date
:
null
,
type_id
:
1
type_id
:
1
,
team_id
:
this
.
TeamID
}
isDashboardCardEmpty
:
boolean
=
false
;
...
...
@@ -111,8 +112,8 @@ export class LogbookComponent implements OnInit {
}
GettingDashboardCardColorsDataAPI
()
{
this
.
startD
ate
=
AratakaConfig
.
BootstrapDateCustomPicker
({
ID
:
'#StartDate'
,
isGet
:
true
,
isGetFormat
:
'YYYY-MM-DD'
});
this
.
endD
ate
=
AratakaConfig
.
BootstrapDateCustomPicker
({
ID
:
'#EndDate'
,
isGet
:
true
,
isGetFormat
:
'YYYY-MM-DD'
});
this
.
DashboardCountRequest
.
start_d
ate
=
AratakaConfig
.
BootstrapDateCustomPicker
({
ID
:
'#StartDate'
,
isGet
:
true
,
isGetFormat
:
'YYYY-MM-DD'
});
this
.
DashboardCountRequest
.
end_d
ate
=
AratakaConfig
.
BootstrapDateCustomPicker
({
ID
:
'#EndDate'
,
isGet
:
true
,
isGetFormat
:
'YYYY-MM-DD'
});
if
(
this
.
_SP
.
getUserInformation
.
values
.
team_id
==
this
.
Env
.
Team
.
ServiceReport
)
this
.
DashboardCountRequest
.
user_id
=
null
;
this
.
dashboardListCard
=
[];
this
.
isDashboardCardLoading
=
true
;
...
...
@@ -152,6 +153,7 @@ export class LogbookComponent implements OnInit {
end_date
:
this
.
DashboardCountRequest
.
end_date
,
type_id
:
this
.
dashboardListCard
[
_i
].
TypeId
,
type_name
:
this
.
dashboardListCard
[
_i
].
Name
,
team_id
:
this
.
TeamID
}
AratakaConfig
.
LoadingPage
.
showLoading
(
'Please wait.., perparing excel.'
)
...
...
src/app/admin/logbook/tabs-logbook/tabs-logbook.component.html
View file @
b641a92c
...
...
@@ -32,7 +32,7 @@
</tr>
</thead>
<tbody>
<ng-container
*
ngIf=
"TeamID == Env.Team.SociomileStaff"
>
<ng-container
*
ngIf=
"TeamID == Env.Team.SociomileStaff
&& servicefamily_id != 6
"
>
<tr
*
ngFor=
"let data of listLogbooks.data; let i = index"
>
<td
class=
"col-1"
>
{{((i+1) + ((listRequest.perpage * listRequest.page) - listRequest.perpage))}}.
</td>
<td>
{{data.ref}}
</td>
...
...
@@ -72,7 +72,7 @@
</tr>
</ng-container>
<ng-container
*
ngIf=
"TeamID == Env.Team.AgentCallCenter"
>
<ng-container
*
ngIf=
"TeamID == Env.Team.AgentCallCenter
&& servicefamily_id != 6
"
>
<tr
*
ngFor=
"let data of listLogbooks.data; let i = index"
>
<td
class=
"col-1"
>
{{((i+1) + ((listRequest.perpage * listRequest.page) - listRequest.perpage))}}.
</td>
<td>
{{data.ref}}
</td>
...
...
@@ -157,7 +157,7 @@
<td>
{{data.ticket_solution}}
</td>
<td>
{{data.team_name}}
</td>
<td>
{{data.ticket_status}}
</td>
<td>
{{data.
clos
e_date}}
</td>
<td>
{{data.
resolv
e_date}}
</td>
<td>
{{data.sla_internal}}
</td>
<td>
{{data.sla_hari_kerja}}
</td>
</tr>
...
...
@@ -177,6 +177,23 @@
<td>
{{data.ticket_status}}
</td>
<td>
{{data.resolve_date}}
</td>
<td>
{{data.target_penyelesaian}}
</td>
<td>
{{data.sla_internal}}
</td>
<td>
{{data.sla_hari_kerja}}
</td>
</tr>
</ng-container>
<ng-container
*
ngIf=
"servicefamily_id == 6"
>
<tr
*
ngFor=
"let data of listLogbooks.data; let i = index"
>
<td
class=
"col-1"
>
{{((i+1) + ((listRequest.perpage * listRequest.page) - listRequest.perpage))}}.
</td>
<td>
{{data.ref}}
</td>
<td>
{{data.createdby_name}}
</td>
<td>
{{data.start_date}}
</td>
<td>
{{data.caller_name}}
</td>
<td>
{{data.caller_mobile_phone}}
</td>
<td>
{{data.deskripsi}}
</td>
<td>
{{data.ticket_status}}
</td>
<td>
{{data.resolve_date}}
</td>
<td>
{{data.sla_internal}}
</td>
<td>
{{data.sla_hari_kerja}}
</td>
</tr>
</ng-container>
...
...
src/app/admin/logbook/tabs-logbook/tabs-logbook.component.ts
View file @
b641a92c
...
...
@@ -78,44 +78,83 @@ export class TabsLogbookComponent implements OnInit, OnChanges {
this
.
servicefamily_id
=
this
.
listRequest
.
servicefamily_id
[
0
];
switch
(
this
.
listRequest
.
servicefamily_id
[
0
])
{
case
2
:
if
(
this
.
TeamID
==
this
.
Env
.
Team
.
SociomileStaff
)
{
start_date_ticket
+=
"Tanggal & Waktu Pengaduan"
;
deskripsi
+=
"Deskripsi Pengaduan"
;
status
+=
"Status Pengaduan"
;
}
else
{
start_date_ticket
+=
" Pengaduan"
;
deskripsi
+=
" Pengaduan"
;
status
+=
" Pengaduan"
;
break
;
}
break
;
case
4
:
if
(
this
.
TeamID
==
this
.
Env
.
Team
.
SociomileStaff
)
{
start_date_ticket
+=
"Tanggal & Waktu Permintaan"
;
deskripsi
+=
"Deskripsi Permintaan"
;
status
+=
"Status Permintaan"
;
}
else
{
start_date_ticket
+=
" Permintaan"
;
deskripsi
+=
" Permintaan"
;
status
+=
" Permintaan"
;
break
;
}
break
;
case
1
:
if
(
this
.
TeamID
==
this
.
Env
.
Team
.
SociomileStaff
)
{
start_date_ticket
+=
"Tanggal & Waktu Inquery"
;
deskripsi
+=
"Deskripsi Inquery"
;
status
+=
"Status Inquery"
;
}
else
{
start_date_ticket
+=
" Inquery"
;
deskripsi
+=
" Inquery"
;
status
+=
" Inquery"
;
break
;
}
break
;
case
6
:
if
(
this
.
TeamID
==
this
.
Env
.
Team
.
SociomileStaff
)
{
start_date_ticket
+=
"Tanggal & Waktu Telpon Terputus"
;
deskripsi
+=
"Deskripsi Telpon Terputus"
;
status
+=
"Status Telpon Terputus"
;
}
else
{
start_date_ticket
+=
" Telpon Terputus"
;
deskripsi
+=
" Telpon Terputus"
;
status
+=
" Telpon Terputus"
;
break
;
}
break
;
}
if
(
this
.
TeamID
==
this
.
Env
.
Team
.
SociomileStaff
){
this
.
fieldExport
=
[
{
"name"
:
'ref'
,
"value"
:
false
,
"field"
:
"No Ticket CRM"
},
{
"name"
:
'createdby_name'
,
"value"
:
false
,
"field"
:
"Nama User"
},
{
"name"
:
'start_date'
,
"value"
:
false
,
"field"
:
start_date_ticket
==
''
?
"Tanggal Permintaan"
:
start_date_ticket
},
{
"name"
:
'caller_name'
,
"value"
:
false
,
"field"
:
"Nama Nasabah"
},
{
"name"
:
'caller_mobile_phone'
,
"value"
:
false
,
"field"
:
"No Telepon 1"
},
{
"name"
:
'ticket_servicefamiliy_name'
,
"value"
:
false
,
"field"
:
"Jenis Topik"
},
{
"name"
:
'ticket_service_name'
,
"value"
:
false
,
"field"
:
"Sub Topik"
},
{
"name"
:
'ticket_servicesubcategory_name'
,
"value"
:
false
,
"field"
:
"Kategori"
},
{
"name"
:
'title'
,
"value"
:
false
,
"field"
:
deskripsi
==
''
?
'Desctiption'
:
deskripsi
},
{
"name"
:
'team_name'
,
"value"
:
false
,
"field"
:
'Unit Terkait'
},
{
"name"
:
'sla_internal'
,
"value"
:
false
,
"field"
:
"SLA Internal"
},
{
"name"
:
'ticket_status'
,
"value"
:
false
,
"field"
:
status
==
''
?
'Status'
:
status
},
{
"name"
:
'resolve_date'
,
"value"
:
false
,
"field"
:
"Tanggal & Waktu Resolved"
},
{
"name"
:
'cscabang'
,
"value"
:
false
,
"field"
:
"Nama Staff"
},
]
if
(
this
.
servicefamily_id
!=
6
)
{
this
.
fieldExport
=
[
{
"name"
:
'ref'
,
"value"
:
false
,
"field"
:
"No Ticket CRM"
},
{
"name"
:
'createdby_name'
,
"value"
:
false
,
"field"
:
"Nama User"
},
{
"name"
:
'start_date'
,
"value"
:
false
,
"field"
:
start_date_ticket
==
''
?
"Tanggal Permintaan"
:
start_date_ticket
},
{
"name"
:
'caller_name'
,
"value"
:
false
,
"field"
:
"Nama Nasabah"
},
{
"name"
:
'caller_mobile_phone'
,
"value"
:
false
,
"field"
:
"No Telepon 1"
},
{
"name"
:
'ticket_servicefamiliy_name'
,
"value"
:
false
,
"field"
:
"Jenis Topik"
},
{
"name"
:
'ticket_service_name'
,
"value"
:
false
,
"field"
:
"Sub Topik"
},
{
"name"
:
'ticket_servicesubcategory_name'
,
"value"
:
false
,
"field"
:
"Kategori"
},
{
"name"
:
'title'
,
"value"
:
false
,
"field"
:
deskripsi
==
''
?
'Desctiption'
:
deskripsi
},
{
"name"
:
'team_name'
,
"value"
:
false
,
"field"
:
'Unit Terkait'
},
{
"name"
:
'sla_internal'
,
"value"
:
false
,
"field"
:
"SLA Internal"
},
{
"name"
:
'ticket_status'
,
"value"
:
false
,
"field"
:
status
==
''
?
'Status'
:
status
},
{
"name"
:
'resolve_date'
,
"value"
:
false
,
"field"
:
"Tanggal & Waktu Resolved"
},
{
"name"
:
'cscabang'
,
"value"
:
false
,
"field"
:
"Nama Staff"
},
]
}
else
{
this
.
fieldExport
=
[
{
"name"
:
'ref'
,
"value"
:
false
,
"field"
:
"No Ticket CRM"
},
{
"name"
:
'createdby_name'
,
"value"
:
false
,
"field"
:
"Nama User"
},
{
"name"
:
'start_date'
,
"value"
:
false
,
"field"
:
'Tanggal Telepon'
},
{
"name"
:
'caller_name'
,
"value"
:
false
,
"field"
:
"Nama Nasabah"
},
{
"name"
:
'caller_mobile_phone'
,
"value"
:
false
,
"field"
:
"No Telepon"
},
{
"name"
:
'deskripsi'
,
"value"
:
false
,
"field"
:
'Deskripsi'
},
{
"name"
:
'ticket_status'
,
"value"
:
false
,
"field"
:
'Status'
},
{
"name"
:
'resolve_date'
,
"value"
:
false
,
"field"
:
"Tanggal Resolved"
},
{
"name"
:
'sla_internal'
,
"value"
:
false
,
"field"
:
"SLA Internal"
},
{
"name"
:
'sla_hari_kerja'
,
"value"
:
false
,
"field"
:
"Hari SLA"
},
]
}
}
else
if
(
this
.
TeamID
==
this
.
Env
.
Team
.
CsCabangBranchAgent
)
{
this
.
fieldExport
=
[
{
"name"
:
'ref'
,
"value"
:
false
,
"field"
:
"No Ticket CRM"
},
...
...
@@ -134,33 +173,48 @@ export class TabsLogbookComponent implements OnInit, OnChanges {
{
"name"
:
'cscabang'
,
"value"
:
false
,
"field"
:
"Nama Staff"
},
]
}
else
if
(
this
.
TeamID
==
this
.
Env
.
Team
.
AgentCallCenter
)
{
this
.
fieldExport
=
[
{
"name"
:
'ref'
,
"value"
:
false
,
"field"
:
"No Ticket CRM"
},
{
"name"
:
'createdby_name'
,
"value"
:
false
,
"field"
:
"Nama User"
},
{
"name"
:
'agent_name'
,
"value"
:
false
,
"field"
:
"Assigned Agent"
},
{
"name"
:
'unit_pengaduan'
,
"value"
:
false
,
"field"
:
"Unit Pengaduan (Cabang/ Call Center/ Sociomile Staff)"
},
{
"name"
:
'start_date'
,
"value"
:
false
,
"field"
:
'Tanggal '
+
((
this
.
listRequest
.
servicefamily_id
[
0
]
==
2
)
?
'Pengaduan'
:
'Permintaan'
)},
{
"name"
:
'caller_name'
,
"value"
:
false
,
"field"
:
"Nama Nasabah"
},
{
"name"
:
'caller_mobile_phone'
,
"value"
:
false
,
"field"
:
"No Telepon"
},
{
"name"
:
'no_rekening'
,
"value"
:
false
,
"field"
:
"No Rekening"
},
{
"name"
:
'no_kartu_atm'
,
"value"
:
false
,
"field"
:
"No Kartu ATM"
},
{
"name"
:
'penyebab_pengaduan'
,
"value"
:
false
,
"field"
:
"Penyebab Pengaduan"
},
{
"name"
:
'ticket_servicefamiliy_name'
,
"value"
:
false
,
"field"
:
"Topik"
},
{
"name"
:
'ticket_service_name'
,
"value"
:
false
,
"field"
:
"Sub Topik"
},
{
"name"
:
'ticket_servicesubcategory_name'
,
"value"
:
false
,
"field"
:
"Kategori"
},
{
"name"
:
'deskripsi'
,
"value"
:
false
,
"field"
:
'Deskripsi '
+
((
this
.
listRequest
.
servicefamily_id
[
0
]
==
2
)
?
'Pengaduan'
:
'Permintaan'
)},
{
"name"
:
'tanggal_transaksi'
,
"value"
:
false
,
"field"
:
"Tanggal Transaksi"
},
{
"name"
:
'e_channel'
,
"value"
:
false
,
"field"
:
"E-channel/Non-E-channel"
},
{
"name"
:
'kategori'
,
"value"
:
false
,
"field"
:
'Kategori '
+
((
this
.
listRequest
.
servicefamily_id
[
0
]
==
2
)
?
'Pengaduan'
:
'Permintaan'
)},
// {"name": 'tidak_lanjut', "value": false, "field": 'Tindak Lanjut ' + ((this.listRequest.servicefamily_id[0] == 2) ? 'Pengaduan' : 'Permintaan')},
{
"name"
:
'team_name'
,
"value"
:
false
,
"field"
:
"Unit Terkait (Divisi)"
},
{
"name"
:
'pic'
,
"value"
:
false
,
"field"
:
"PIC"
},
{
"name"
:
'ticket_solution'
,
"value"
:
false
,
"field"
:
"Tindak lanjut oleh Unit Terkait"
},
{
"name"
:
'ticket_status'
,
"value"
:
false
,
"field"
:
'Status '
+
((
this
.
listRequest
.
servicefamily_id
[
0
]
==
2
)
?
'Pengaduan'
:
'Permintaan'
)},
{
"name"
:
'resolve_date'
,
"value"
:
false
,
"field"
:
"Tanggal Resolved"
},
{
"name"
:
'sla_internal'
,
"value"
:
false
,
"field"
:
"SLA Internal"
},
{
"name"
:
'sla_hari_kerja'
,
"value"
:
false
,
"field"
:
"Hari SLA"
}
]
if
(
this
.
servicefamily_id
!=
6
)
{
this
.
fieldExport
=
[
{
"name"
:
'ref'
,
"value"
:
false
,
"field"
:
"No Ticket CRM"
},
{
"name"
:
'createdby_name'
,
"value"
:
false
,
"field"
:
"Nama User"
},
{
"name"
:
'agent_name'
,
"value"
:
false
,
"field"
:
"Assigned Agent"
},
{
"name"
:
'unit_pengaduan'
,
"value"
:
false
,
"field"
:
"Unit Pengaduan (Cabang/ Call Center/ Sociomile Staff)"
},
{
"name"
:
'start_date'
,
"value"
:
false
,
"field"
:
'Tanggal '
+
((
this
.
listRequest
.
servicefamily_id
[
0
]
==
2
)
?
'Pengaduan'
:
'Permintaan'
)},
{
"name"
:
'caller_name'
,
"value"
:
false
,
"field"
:
"Nama Nasabah"
},
{
"name"
:
'caller_mobile_phone'
,
"value"
:
false
,
"field"
:
"No Telepon"
},
{
"name"
:
'no_rekening'
,
"value"
:
false
,
"field"
:
"No Rekening"
},
{
"name"
:
'no_kartu_atm'
,
"value"
:
false
,
"field"
:
"No Kartu ATM"
},
{
"name"
:
'penyebab_pengaduan'
,
"value"
:
false
,
"field"
:
"Penyebab Pengaduan"
},
{
"name"
:
'ticket_servicefamiliy_name'
,
"value"
:
false
,
"field"
:
"Topik"
},
{
"name"
:
'ticket_service_name'
,
"value"
:
false
,
"field"
:
"Sub Topik"
},
{
"name"
:
'ticket_servicesubcategory_name'
,
"value"
:
false
,
"field"
:
"Kategori"
},
{
"name"
:
'deskripsi'
,
"value"
:
false
,
"field"
:
'Deskripsi '
+
((
this
.
listRequest
.
servicefamily_id
[
0
]
==
2
)
?
'Pengaduan'
:
'Permintaan'
)},
{
"name"
:
'tanggal_transaksi'
,
"value"
:
false
,
"field"
:
"Tanggal Transaksi"
},
{
"name"
:
'e_channel'
,
"value"
:
false
,
"field"
:
"E-channel/Non-E-channel"
},
{
"name"
:
'kategori'
,
"value"
:
false
,
"field"
:
'Kategori '
+
((
this
.
listRequest
.
servicefamily_id
[
0
]
==
2
)
?
'Pengaduan'
:
'Permintaan'
)},
// {"name": 'tidak_lanjut', "value": false, "field": 'Tindak Lanjut ' + ((this.listRequest.servicefamily_id[0] == 2) ? 'Pengaduan' : 'Permintaan')},
{
"name"
:
'team_name'
,
"value"
:
false
,
"field"
:
"Unit Terkait (Divisi)"
},
{
"name"
:
'pic'
,
"value"
:
false
,
"field"
:
"PIC"
},
{
"name"
:
'ticket_solution'
,
"value"
:
false
,
"field"
:
"Tindak lanjut oleh Unit Terkait"
},
{
"name"
:
'ticket_status'
,
"value"
:
false
,
"field"
:
'Status '
+
((
this
.
listRequest
.
servicefamily_id
[
0
]
==
2
)
?
'Pengaduan'
:
'Permintaan'
)},
{
"name"
:
'resolve_date'
,
"value"
:
false
,
"field"
:
"Tanggal Resolved"
},
{
"name"
:
'sla_internal'
,
"value"
:
false
,
"field"
:
"SLA Internal"
},
{
"name"
:
'sla_hari_kerja'
,
"value"
:
false
,
"field"
:
"Hari SLA"
}
]
}
else
{
this
.
fieldExport
=
[
{
"name"
:
'ref'
,
"value"
:
false
,
"field"
:
"No Ticket CRM"
},
{
"name"
:
'createdby_name'
,
"value"
:
false
,
"field"
:
"Nama User"
},
{
"name"
:
'start_date'
,
"value"
:
false
,
"field"
:
'Tanggal Telepon'
},
{
"name"
:
'caller_name'
,
"value"
:
false
,
"field"
:
"Nama Nasabah"
},
{
"name"
:
'caller_mobile_phone'
,
"value"
:
false
,
"field"
:
"No Telepon"
},
{
"name"
:
'deskripsi'
,
"value"
:
false
,
"field"
:
'Deskripsi'
},
{
"name"
:
'ticket_status'
,
"value"
:
false
,
"field"
:
'Status'
},
{
"name"
:
'resolve_date'
,
"value"
:
false
,
"field"
:
"Tanggal Resolved"
},
{
"name"
:
'sla_internal'
,
"value"
:
false
,
"field"
:
"SLA Internal"
},
{
"name"
:
'sla_hari_kerja'
,
"value"
:
false
,
"field"
:
"Hari SLA"
},
]
}
}
else
if
(
this
.
TeamID
==
this
.
Env
.
Team
.
ServiceReport
||
this
.
RoleID
==
this
.
_SP
.
PARAM_SPV
||
this
.
RoleID
==
this
.
_SP
.
PARAM_SERVICEDESK
)
{
if
(
this
.
servicefamily_id
==
2
||
this
.
servicefamily_id
==
4
)
{
this
.
fieldExport
=
[
...
...
@@ -194,6 +248,19 @@ export class TabsLogbookComponent implements OnInit, OnChanges {
{
"name"
:
'nasabah'
,
"value"
:
false
,
"field"
:
"Nasabah"
},
{
"name"
:
'bank'
,
"value"
:
false
,
"field"
:
"Bank"
}
]
}
else
if
(
this
.
servicefamily_id
==
6
)
{
this
.
fieldExport
=
[
{
"name"
:
'ref'
,
"value"
:
false
,
"field"
:
"No Ticket CRM"
},
{
"name"
:
'createdby_name'
,
"value"
:
false
,
"field"
:
"Nama User"
},
{
"name"
:
'start_date'
,
"value"
:
false
,
"field"
:
'Tanggal Telepon'
},
{
"name"
:
'caller_name'
,
"value"
:
false
,
"field"
:
"Nama Nasabah"
},
{
"name"
:
'caller_mobile_phone'
,
"value"
:
false
,
"field"
:
"No Telepon"
},
{
"name"
:
'deskripsi'
,
"value"
:
false
,
"field"
:
'Deskripsi'
},
{
"name"
:
'ticket_status'
,
"value"
:
false
,
"field"
:
'Status'
},
{
"name"
:
'resolve_date'
,
"value"
:
false
,
"field"
:
"Tanggal Resolved"
},
{
"name"
:
'sla_internal'
,
"value"
:
false
,
"field"
:
"SLA Internal"
},
{
"name"
:
'sla_hari_kerja'
,
"value"
:
false
,
"field"
:
"Hari SLA"
},
]
}
else
{
this
.
fieldExport
=
[
{
"name"
:
'ref'
,
"value"
:
false
,
"field"
:
"No Ticket CRM"
},
...
...
@@ -210,6 +277,7 @@ export class TabsLogbookComponent implements OnInit, OnChanges {
{
"name"
:
'e_channel'
,
"value"
:
false
,
"field"
:
"E-channel/Non-E-channel"
},
{
"name"
:
'kategori'
,
"value"
:
false
,
"field"
:
'Kategori '
+
((
this
.
listRequest
.
servicefamily_id
[
0
]
==
1
)
?
'Inquery'
:
'Permintaan'
)},
// {"name": 'tidak_lanjut', "value": false, "field": 'Tindak Lanjut'},
{
"name"
:
'ticket_solution'
,
"value"
:
false
,
"field"
:
"Tindak lanjut oleh Unit Terkait"
},
{
"name"
:
'team_name'
,
"value"
:
false
,
"field"
:
"Unit Terkait (Divisi)"
},
{
"name"
:
'ticket_status'
,
"value"
:
false
,
"field"
:
'Status '
+
((
this
.
listRequest
.
servicefamily_id
[
0
]
==
1
)
?
'Inquery'
:
'Permintaan'
)},
{
"name"
:
'resolve_date'
,
"value"
:
false
,
"field"
:
"Tanggal Resolved"
},
...
...
@@ -224,11 +292,12 @@ export class TabsLogbookComponent implements OnInit, OnChanges {
{
"name"
:
'start_date'
,
"value"
:
false
,
"field"
:
'Tanggal Telepon'
},
{
"name"
:
'caller_name'
,
"value"
:
false
,
"field"
:
"Nama Nasabah"
},
{
"name"
:
'caller_mobile_phone'
,
"value"
:
false
,
"field"
:
"No Telepon"
},
{
"name"
:
'
ticket_servicefamiliy_name'
,
"value"
:
false
,
"field"
:
"Topik
"
},
{
"name"
:
'
caller_mobile_phone'
,
"value"
:
false
,
"field"
:
"Topic
"
},
{
"name"
:
'deskripsi'
,
"value"
:
false
,
"field"
:
'Deskripsi'
},
{
"name"
:
'ticket_status'
,
"value"
:
false
,
"field"
:
'Status'
},
{
"name"
:
'resolve_date'
,
"value"
:
false
,
"field"
:
"Tanggal Resolved"
},
{
"name"
:
'target_penyelesaian'
,
"value"
:
false
,
"field"
:
"Target Penyelesaian"
},
{
"name"
:
'sla_internal'
,
"value"
:
false
,
"field"
:
"SLA Internal"
},
{
"name"
:
'sla_hari_kerja'
,
"value"
:
false
,
"field"
:
"Hari SLA"
},
]
}
...
...
src/environments/environment.ts
View file @
b641a92c
...
...
@@ -4,12 +4,12 @@
export
const
environment
=
{
production
:
false
,
"APIBASEURL"
:
"http://
localhost:9825
/"
,
"MICROSERVICEURL"
:
"http://
innodev.vnetcloud.com/nobucall-history
-log/api/v1/"
,
"APIBASEURL"
:
"http://
crm.nobubank.com/nobucall-api-v2
/"
,
"MICROSERVICEURL"
:
"http://
crm.nobubank.com/nobucall-api
-log/api/v1/"
,
"SITE_NAME"
:
"Visionet Helpdesk System"
,
"SITE_LOGO"
:
"https://i0.wp.com/jogorogo.info/wp-content/uploads/2017/07/logo_visionet.png?fit=879%2C227"
,
"COMPANY_NAME"
:
"PT. Visionet Data Internasional"
,
"PARAM_AGENTROLEID"
:
2
,
"PARAM_AGENTROLEID"
:
2
,
"PARAM_AGENTSPVROLEID"
:
1
,
"PARAM_SPV"
:
"1"
,
"PARAM_AGENT"
:
"2"
,
...
...
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